Privacy Policy
Effective date: 2026-01-01
Who we are
StructVox Roofing Institute provides professional education for roof repairs. You can contact us at [email protected] or +1 (415) 893-2140.
Personal data we collect
- Account and profile information you provide (name, email, company, role).
- Transaction data when you purchase courses (billing contact, invoice details). We do not store full payment card numbers on our servers.
- Learning data (course enrollments, progress, assessment results).
- Support communications (messages, attachments, and satisfaction ratings).
- Technical data (IP address, device, browser) for security and service quality.
How we use data
- To deliver courses, certificates, and support.
- To process payments and comply with accounting requirements.
- To improve content and platform experience.
- To communicate important updates and service notices.
Legal bases
We process personal data based on contract performance, legitimate interests (service improvement and security), legal obligations (accounting and tax), and consent where required (marketing communications).
Retention
We keep account and learning records for as long as your account is active and for up to 7 years to meet legal obligations. Support messages and logs are kept proportionally to needs and then deleted or anonymized.
Sharing
We share data with service providers under contract (hosting, analytics, payment processing). We do not sell personal data. We disclose information when required by law or to protect safety and rights.
International transfers
Where data moves across borders, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
Cookies
We use necessary cookies to operate the site and optional cookies to understand usage. You can accept or decline analytics cookies via the cookie banner. Your preference is stored in your browser.
Your rights
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Portability of data in a machine-readable format.
- Withdraw consent where processing is based on consent.
Security
We use encryption in transit, role-based access, and regular security reviews. While no system is perfectly secure, we work to protect your information by design.
Children
Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe a child has provided personal data, contact us to remove it.
Changes
We may update this policy. We will post changes here and adjust the effective date. Material changes may be communicated by email or in-app notices.
Contact
Questions or requests: [email protected] or +1 (415) 893-2140.
By using our services, you acknowledge this Privacy Policy.